Frequently Asked Questions
Everything you need to know about shopping with L&R eShop
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
L&R eShop offers a 30-day return policy. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.
Do you offer international shipping?
Currently, L&R eShop ships to domestic addresses only. We are working on expanding our logistics to support international orders in the near future.
How do I contact customer support?
Our support team is available via the 'Contact Us' page on our website or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.